NHS 111 advice line 'still fragile'

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The new NHS non-emergency 111 telephone service in England is in a fragile state in a number of areas ahead of bank holiday weekend, NHS bosses admit.

Reports have been emerging for weeks of calls going unanswered and poor advice being given, leading to hospitals being inundated with patients.

The problems plaguing the advice line will now be discussed at a board meeting of NHS England on Friday.

Officials are expected to agree to an urgent review of the system.

http://www.bbc.co.uk/news/health-22350814
 
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