New UK patients' champion to fight bad care

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The man who led the public inquiry into the Stafford Hospital scandal has agreed to become president of the Patients Association, promising to do all he can to rid the NHS of bad care.

Robert Francis's appointment to the UK's most high-profile patient group has coincided with it publishing its annual dossier of patient stories.

The 14 case studies detail "shocking" examples of poor care.

They include lapses in both hospitals and nursing homes.

Common themes include patients not getting the help they needed eating, drinking or going to the toilet, being treated with a lack of dignity and having delays in their treatment.

http://www.bbc.co.uk/news/health-25117998
 
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