New NHS 111 non-emergency helpline is causing problems

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THE controversial 111 helpline is causing headaches for staff at Basingstoke hospital.

Since the introduction of the non-emergency helpline in Hampshire, there has been a rise both in the number of general hospital admittances and in the number of inappropriate admissions ? patients being sent to hospital who do not need to be seen there.

Donna Green, deputy chief executive of Hampshire Hospitals NHS Foundation Trust, told The Gazette: ?Initially, we are definitely seeing an increase in the number of admissions due to 111. This includes some inappropriate admissions.

http://www.thisishampshire.net/news/10384654.New_NHS_111_non_emergency_helpline_is_causing_problems/
 
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