MPs call for 'people's ombudsman'

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MPs have called for an overhaul of the "outdated" public services watchdog to help prevent repeats of the Staffordshire hospital scandal.

The Parliamentary and Health Service Ombudsman should be transformed into a more responsive "People's Ombudsman" with tougher investigative powers, according to the Public Administration Committee.

The report said individuals should have the ability to complain directly to the new-style watchdog about the NHS in England or government departments, rather than having to go through their MP.

http://www.belfasttelegraph.co.uk/n.../mps-call-for-peoples-ombudsman-30223506.html
 
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