Northerner
Admin (Retired)
- Relationship to Diabetes
- Type 1
The Driver and Vehicle Licensing Agency (DVLA) is not making fair decisions about medical fitness-to-drive cases, a report has suggested.
It said people's lives had been put on hold for years because of flawed decision-making and poor communication.
The Parliamentary and Health Service Ombudsman's report found "major failings" in eight drivers' cases.
The DVLA said the vast majority of cases it handles are dealt with swiftly and correctly.
Criticisms in the report are directed at the Drivers' Medical Group - the part of the DVLA which considers whether drivers with a medical condition are safe to drive.
The DMG makes between 600,000 and 750,000 licensing decisions every year and around 10% of those are complex cases dealt with by medical experts.
The report looked at eight complaints in detail which were received by the ombudsman between 2014 and 2015.
http://www.bbc.co.uk/news/health-37703036
I don't drive, but I imagine this resonates with a lot of people, from some of the posts I've read
It said people's lives had been put on hold for years because of flawed decision-making and poor communication.
The Parliamentary and Health Service Ombudsman's report found "major failings" in eight drivers' cases.
The DVLA said the vast majority of cases it handles are dealt with swiftly and correctly.
Criticisms in the report are directed at the Drivers' Medical Group - the part of the DVLA which considers whether drivers with a medical condition are safe to drive.
The DMG makes between 600,000 and 750,000 licensing decisions every year and around 10% of those are complex cases dealt with by medical experts.
The report looked at eight complaints in detail which were received by the ombudsman between 2014 and 2015.
http://www.bbc.co.uk/news/health-37703036
I don't drive, but I imagine this resonates with a lot of people, from some of the posts I've read