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Libre scan

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This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.

nonethewiser

Well-Known Member
Relationship to Diabetes
Type 1
Sensor been fine since applying last Friday as has phone app.

Some strange reason this morning when scanning sensor window pops up with message saying Scan Sensor with blue circle twirling round, after about 20secs screen goes blank for split second then reading appears.

Obvious solution is to disable app then download it again, curious if others have experienced same.
 
Apologies if you have tried these obvious things but have you
- checked NFC has not been accidentally switched off?
- switch NFC off and on again?
- turn your phone off and on again?
 
Sensor been fine since applying last Friday as has phone app.

Some strange reason this morning when scanning sensor window pops up with message saying Scan Sensor with blue circle twirling round, after about 20secs screen goes blank for split second then reading appears.

Obvious solution is to disable app then download it again, curious if others have experienced same.
Have you had an app update?
 
Apologies if you have tried these obvious things but have you
- checked NFC has not been accidentally switched off?
- switch NFC off and on again?
- turn your phone off and on again?

Tried those, still no joy.

Have you had an app update?

No nothing, scanning procedure got slower as day went on.

Uninstalled app today then downloaded again, all back to normal so no idea what happened. Thanks both for suggestions.
 
I just thought as I had an update yesterday that could have been the cause.
 
I did half see some mention of software oddities on the Libre Facebook group yesterday, but I didn’t pay much attention as I’m not currently wearing a Libre.
 
Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
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