Libre faulty or not???

[JBB70]

I tried to apply my first libre sensor on my own this morning after being shown by my disbetes nurse last week.
When I went to apply it the mrchanism won’t press down and is stuck.

Is this something I have done or is it faulty?
I have just successfully applied a new one I got from my gp surgery just now, and watched the youtube video that looks like how I tried to do the first one.

I don’t know wether to report it as faulty or not.

 

[nonethewiser]

Report it as faulty, Abbott will replace it.

 

[Bruce Stephens]

Report it as faulty, Abbott will replace it.

Yes, I've had one applicator fail like that (and I've seen other people mention it). It's rare but happens.

 

[JBB70]

Thank you

 

[louisew]

Thank you

I had one that just fell off my arm when i was walking, Abbots replaced it

 

[grovesy]

I had one quite a few years ago, Abbott replaced it.