Libre - Change of Smart Phone

[MikeyBikey]

Some of you will be aware my smart phone failed catastrophically a couple of days ago. Sorting the issue is a nightmare. How can someone in my provider's call centre send a security code to a dead phone when you have just spent a few minutes explaining the issue. I might start scripting a film called Zombie Call Center but might work Flesh Eating into it!

Anyway my sensor still has a while to run. Once I finally get a a smart phone and install the Libre app can it pick up the new sensor or is it a new sensor?

P.S. Robert Plant on Sky Arts!

 

[Bruce Stephens]

Anyway my sensor still has a while to run. Once I finally get a a smart phone and install the Libre app can it pick up the new sensor or is it a new sensor?

Provided you had LibreView set up with the previous phone then I believe once you log in with the same account on the new phone it'll work.

(When I changed phones I timed it so I was chanting sensors too so I haven't tested this.)

 

[rebrascora]

Yes, you can add a new phone to the sensor but you can't add a reader if the sensor was started with a phone. So when I lost my reader I couldn't use a new reader on that sensor but I could add a phone so I fired up an old second hand iphone 8plus I bought a couple of years ago as a back up and just used that until the sensor came to an end and I could use my new reader. In your shoes I might contact Abbott and explain that your phone had died and you were unable to use your Libre as a result and make sure to stress you are an amputee and really need your Libre to keep you safe and see if you can get a reader out of them, so that at least you have a back up for the future. Personally I love the reader. It doesn't have the full CGM but it is reliable and simple. (like me ) and much smaller than my phone..... but then I am not joined at the hip with my phone like some people, so the reader goes with me when I don't have pocket space for a phone.