Suzywotz
New Member
- Relationship to Diabetes
- Carer/Partner
Hi
Please forgive me I’m totally new to this , brief outline of our problem is that my disabled 12 year old granddaughter was diagnosed type 1 last summer . She’s been using a libre sensor since last October we’ve been experiencing issues with alarms during the night and was advised my libre to use a reader. Sadly my daughter was not given much support or guidance in the use of this and when she first tried to set it up in the next sensor change it was then discovered she should have scanned with the reader first so she’s waited the 14 days life of that sensor to do it the other way round and now she cannot use the iPhone on the sensor at all as now the phone says it cannot be used because it’s being used in another device !! .. basically all I need to know is can you use BOTH at the same time ie :- scan with reader or phone … due to her being at school during daytime and being cared for by specialist teachers having to take two devices in to school is not ideal … the phone is also used to calculate carbs and add levels etc onto the sugar app so the teachers know dosage of insulin to give but is being problematic during night time when she is sleeping .. but we were led to believe both devices could be set up on one sensor each time … all I need to know is this correct … hopefully this makes sense … daily life at the moment is proving tough for my daughter trying to hold down a job and continual grief with these devices whilst trying to care for her daughter . I give all the support I can but I don’t know the answers to these issues any help or advice would be gratefully received regards Sue
Please forgive me I’m totally new to this , brief outline of our problem is that my disabled 12 year old granddaughter was diagnosed type 1 last summer . She’s been using a libre sensor since last October we’ve been experiencing issues with alarms during the night and was advised my libre to use a reader. Sadly my daughter was not given much support or guidance in the use of this and when she first tried to set it up in the next sensor change it was then discovered she should have scanned with the reader first so she’s waited the 14 days life of that sensor to do it the other way round and now she cannot use the iPhone on the sensor at all as now the phone says it cannot be used because it’s being used in another device !! .. basically all I need to know is can you use BOTH at the same time ie :- scan with reader or phone … due to her being at school during daytime and being cared for by specialist teachers having to take two devices in to school is not ideal … the phone is also used to calculate carbs and add levels etc onto the sugar app so the teachers know dosage of insulin to give but is being problematic during night time when she is sleeping .. but we were led to believe both devices could be set up on one sensor each time … all I need to know is this correct … hopefully this makes sense … daily life at the moment is proving tough for my daughter trying to hold down a job and continual grief with these devices whilst trying to care for her daughter . I give all the support I can but I don’t know the answers to these issues any help or advice would be gratefully received regards Sue