Language Matters! Maternity Experience and NHS Change Day

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Northerner

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#MatExp is a campaign led by healthcare professionals and users alike. Part of NHS Change Day, it is aimed at identifying and sharing best practice across the country's maternity services. If you check out the hashtag on Twitter, you will see it has already been generating lively discussion about what needs to improve. I am proud to be the campaign's language champion.

Being in any healthcare environment for any reason can feel disempowering for a patient. Effective communication between healthcare professionals and patients can help build trusting relationships, improve patient outcomes and patients' experiences.

Communication is at the centre of everything, and no more so than in a healthcare environment:

http://www.huffingtonpost.co.uk/leigh-kendall/maternity-experience_b_6829444.html
 
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