Northerner
Admin (Retired)
- Relationship to Diabetes
- Type 1
Research into the NHS complaints system in Kent is being carried out by a patients' watchdog that wants to see changes brought in locally before new national policy is developed.
Healthwatch Kent said national measures were under way to improve the complaints system but it wanted to see change sooner.
Healthwatch Kent has commissioned experts to analyse issues in Kent.
Seap wants to hear examples of good and bad practice by next Friday.
The study will also look at social care provided by Kent County Council.
Healthwatch Kent spokeswoman Nicky Scott said many people were too afraid to make a complaint.
http://www.bbc.co.uk/news/uk-england-kent-31550692
Healthwatch Kent said national measures were under way to improve the complaints system but it wanted to see change sooner.
Healthwatch Kent has commissioned experts to analyse issues in Kent.
Seap wants to hear examples of good and bad practice by next Friday.
The study will also look at social care provided by Kent County Council.
Healthwatch Kent spokeswoman Nicky Scott said many people were too afraid to make a complaint.
http://www.bbc.co.uk/news/uk-england-kent-31550692