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insulin and doctors
- Thread starter neil2
- Start date
Sally71
Well-Known Member
- Relationship to Diabetes
- Parent
Most practices will only let you have a dozen or so repeats before they need to review you, so check whether you have hit the limit. The idea is to check whether you still need your medications in the same doses so that you aren’t hoarding medications which you maybe don’t need any more. Which we all agree is a bit ridiculous for type 1s on insulin, but some practices don’t seem to be able to override their computer systems. Normally when it happens to us i just phone them or put in a request online and they will reset it without actually doing the review, as my daughter clearly still needs it!
Satan’s little helper
Well-Known Member
- Relationship to Diabetes
- Type 1
Hello, a while back. I ordered online. Gave it a few days. Went to the chemist & they hadn’t had the order. Then a locum who was signing it off called me & enquired how I manage my diabetes. Once she was satisfied, I had my prescription. I always order early. It was strange, because I’ve had recent check ups & reviews & she could see the results her end?
I order my repeat prescriptions via the NHS app.
This allows me to see when the request has been approved and sent to the pharmacist.
If there is a delay (more than 3 days), I give the surgery a call in the afternoon (to avoid the morning rush) and they will get it approved.
My pharmacy text me when the prescription is ready to pick up.
They have had it for more than 5 days, I pop down (thankfully they are a short walk from home where I work) to see if there is a problem.
I agree it is frustrating that we have to keep tabs on them but, thankfully, it is rare and usually due to shortages in insulin rather than a GP problem.
Like others, I try to order in plenty of time so I don't risk running out.
This allows me to see when the request has been approved and sent to the pharmacist.
If there is a delay (more than 3 days), I give the surgery a call in the afternoon (to avoid the morning rush) and they will get it approved.
My pharmacy text me when the prescription is ready to pick up.
They have had it for more than 5 days, I pop down (thankfully they are a short walk from home where I work) to see if there is a problem.
I agree it is frustrating that we have to keep tabs on them but, thankfully, it is rare and usually due to shortages in insulin rather than a GP problem.
Like others, I try to order in plenty of time so I don't risk running out.
stephenS50
Well-Known Member
- Relationship to Diabetes
- Type 1
- Pronouns
- He/Him
Oh I've had this problem.My old GP practice said I should use the NHS app to get my repeat prescriptions and yet my new GP practice is telling me I can't. So I have to them and write down what I need....it's absolutely ridiculous.
- Relationship to Diabetes
- Type 1
- Pronouns
- He/Him
How frustrating for you @neil2 
If you have been using the Accuchek Mobile, you may need to update or upgrade your prescription, as the Mobile has been discontinued in the UK. there were some remaining stocks of cassettes, but I’d imagine those may run out at some point
www.accu-chek.co.uk
If you have been using the Accuchek Mobile, you may need to update or upgrade your prescription, as the Mobile has been discontinued in the UK. there were some remaining stocks of cassettes, but I’d imagine those may run out at some point
Product Support Page
The Accu-Chek Mobile blood glucose meter is no longer available in the United Kingdom and Republic of Ireland. But don't worry: the test cassettes continue to be available, so there is no need to switch to another meter unless you require a replacement. You can access support for your meter...
I appreciate you have an issue at the moment with supplies.
However, under normal circumstances, are you able to order earlier?
For example, I would order insulin cartridges when I took the penultimate one out of a box of 5. This gave me a couple of weeks supply without hoarding and filling up my fridge.
Satan’s little helper
Well-Known Member
- Relationship to Diabetes
- Type 1
The insulin you need is what you need. If you put in a second prescription on Thursday. I would contact the GP & your pick up chemist on Monday (this being the weekend.) to at least check it’s being processed? Best wishes.
Do use either the NHS App or your surgery online system such as Systmonline or PatientAccess for ordering and tracking. It's NHS policy for everyone to use the NHS app so any surgery advice not to is completely wrong. Note that the NHS App uses your surgery system for your details so insist that you have access to the surgery system first and use it (or the NHS App). Complain to your ICB if your new surgery resists and discuss with the surgery PPG.