• Please Remember: Members are only permitted to share their own experiences. Members are not qualified to give medical advice. Additionally, everyone manages their health differently. Please be respectful of other people's opinions about their own diabetes management.
  • We seem to be having technical difficulties with new user accounts. If you are trying to register please check your Spam or Junk folder for your confirmation email. If you still haven't received a confirmation email, please reach out to our support inbox: support.forum@diabetes.org.uk

How to register for the Learning Zone?

Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.

JITR

Well-Known Member
Relationship to Diabetes
In remission from Type 2
I have tried to register 3 times and failed. On each occasion at Step 3 the form highlights my email in red and asks me to check it (without providing any obvious way to do that) or to Sign in (and go round in circles). I am a total nincompoop at logging in to web systems. Help please.

BTW my email was correct each time.
 
Are you sure you haven’t registered already @JITR ? Maybe it’s highlighting the email and asking you to sign in because you’re already a member?
 
Are you sure you haven’t registered already @JITR ? Maybe it’s highlighting the email and asking you to sign in because you’re already a member?
Thank you for the hint, now resolved. My email is registered in my forum account. Did not realise the learning zone uses the same credentials? Well almost - had to update my forum password to match the new one for the LZ!
 
Last edited:
Thank you for the hint, now resolved. My email is registered in my forum account. Did not realise the learning zone uses the same credentials? Well almost - had to update my forum password to match the new one for the LZ!
I think they're separate, but I'm sure it's common for people to use the same credentials on both.
 
I think they're separate

Yes they are. But your browser software may not distinguish between different subdomains of diabetes.org.uk if you have stored your password. So you are probably best off keying in your different passwords separately into each place.

Glad you managed to get access to the Learning Zone in the end @JITR 🙂
 
Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
Back
Top