Hello All,
Hope you are all keeping warm on this wintry day.
I have recently been diagnosed (Dec 2023) with Type 2 Diabetes. Currently I have been prescribed x2 metformin and x1 dapaflozin to take in the mornings. I feel I have adapted well and found the recipes on the Diabetes UK website quite good. I've managed to get my weight down 3 stone to near my right weight (12 stone). I am due to have my first annual review in December 2024.
However, problems have arisen and I need some advice. I appreciate this may be beyond even the very good support offered on this forum.
I am single and recently moved from the UK to Northern Ireland (October) to be nearer my family. I somewhat naively thought transferring over my UK GP Surgery to a Northern Ireland Surgery would be easy. It has not been. In short, I have 4 ½ weeks of metformin left and I have been advised today by the Business Services Organisation (the body issuing Health Cards / Family Practitioner Services - GP Registrations - Business Services Organisation (BSO) Website) they have not received the paperwork from my new GP and also have a 3-week backlog.
I went back to the GP this morning and practically pleaded with them to send the paperwork which was initially delivered by me 24.10 and chased by me 14.11. I will check again tomorrow but I am not hopeful. It appears GP services in NI may be a little understaffed. They have advised me my UK GP is responsible for any prescriptions until I am registered.
Obviously, this is worrying me. Luckily my father was in the UK last week and was able to pick up another prescription for the metformin from my GP there. Even though they told me they had “de-registered me”. So, I have 4 weeks.
Thinking ahead I contacted my local pharmacy here in NI and asked for advice. They suggested I contact my UK GP Surgeries Prescriptions Team and ask them to post me my “script” (I’m new to terminology) and I could bring it in and they would dispense the metformin when I needed it in 3 weeks.
I called the prescriptions team at the UK pharmacy this afternoon and after a bit of a wait they advised me they could not do this for “security reasons”, they suggested I go back to the GP here and ask for local solutions. I will call in with the pharmacy tomorrow after calling the BSO for more advice. However, it appears I am now the man in the middle and I don’t know who should be helping me.
Hopefully I will get registered here before my meds run out but if not, it looks like the only way would be for me to fly back to the UK and stay overnight in hotel and then collect the meds from normal pharmacy. This sounds crazy, am I overlooking something?
Can anyone advise on this or I should I consider contacting PALs for some advice?
Hope you are all keeping warm on this wintry day.
I have recently been diagnosed (Dec 2023) with Type 2 Diabetes. Currently I have been prescribed x2 metformin and x1 dapaflozin to take in the mornings. I feel I have adapted well and found the recipes on the Diabetes UK website quite good. I've managed to get my weight down 3 stone to near my right weight (12 stone). I am due to have my first annual review in December 2024.
However, problems have arisen and I need some advice. I appreciate this may be beyond even the very good support offered on this forum.
I am single and recently moved from the UK to Northern Ireland (October) to be nearer my family. I somewhat naively thought transferring over my UK GP Surgery to a Northern Ireland Surgery would be easy. It has not been. In short, I have 4 ½ weeks of metformin left and I have been advised today by the Business Services Organisation (the body issuing Health Cards / Family Practitioner Services - GP Registrations - Business Services Organisation (BSO) Website) they have not received the paperwork from my new GP and also have a 3-week backlog.
I went back to the GP this morning and practically pleaded with them to send the paperwork which was initially delivered by me 24.10 and chased by me 14.11. I will check again tomorrow but I am not hopeful. It appears GP services in NI may be a little understaffed. They have advised me my UK GP is responsible for any prescriptions until I am registered.
Obviously, this is worrying me. Luckily my father was in the UK last week and was able to pick up another prescription for the metformin from my GP there. Even though they told me they had “de-registered me”. So, I have 4 weeks.
Thinking ahead I contacted my local pharmacy here in NI and asked for advice. They suggested I contact my UK GP Surgeries Prescriptions Team and ask them to post me my “script” (I’m new to terminology) and I could bring it in and they would dispense the metformin when I needed it in 3 weeks.
I called the prescriptions team at the UK pharmacy this afternoon and after a bit of a wait they advised me they could not do this for “security reasons”, they suggested I go back to the GP here and ask for local solutions. I will call in with the pharmacy tomorrow after calling the BSO for more advice. However, it appears I am now the man in the middle and I don’t know who should be helping me.
Hopefully I will get registered here before my meds run out but if not, it looks like the only way would be for me to fly back to the UK and stay overnight in hotel and then collect the meds from normal pharmacy. This sounds crazy, am I overlooking something?
Can anyone advise on this or I should I consider contacting PALs for some advice?