Have spoken to Roche/ Accu-chek Customer Service

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Jennywren

Jennywren

Well-Known Member
Relationship to Diabetes
Type 1
Spoke to roche this afternoon , those people using flexi link should receive a letter tomorrow .They are recalling all the flexi link infusion sets , although the uk has not had a problem other coutries have and just to be on the safe side thgey are recalling .They are saying you need to speak to your dsn to see what alternative they recommend , then they will send you an envelope to return flexi link and provide alternative or you can carry on using flexi link if you are happy to , but when you need new ones they will be different .Waiting now for my dsn to ring me back to see what she suggests .
 
I didnt know there was 2 types , i suggest you give Roche a call 🙂
 
Sorry i forgot to add plus 😱
 
Spoke to dsn and Roche and they have recommended the old style flexi link for the time being
 
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