GPs to be interviewed to measure their compassion, says CQC lead

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Exclusive: CQC inspectors will measure how caring and compassionate practices are by speaking to GPs, as well as staff and patients, to ?get a sense of the practice?s values? under plans being formulated by the regulator.

In an exclusive interview with Pulse, Professor Nigel Sparrow, national professional advisor for primary care for the CQC, revealed that the regulator was looking at ways of measuring practice values in an effort to make the inspection regime more ?holistic?.

He also indicated that the frequency of the inspections would be risk-based, with practices where there has been safety concerns being inspected more frequently.

This follows health secretary Jeremy Hunt?s announcement last month, of a ?rigorous? new inspection regime of GP practices, which included a revamp of the way inspections were carried out and a new chief inspector of primary care.

http://www.pulsetoday.co.uk/your-pr...n-says-cqc-lead/20003254.article#.UbhU3_m2aSo

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