GP appointments to be reserved for NHS 111 direct bookings under national scheme

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Northerner

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Type 1
EXCLUSIVE Commissioners are reserving a set proportion of GP appointments for NHS 111 direct booking following instruction from NHS England, Pulse has learned.

Under the NHS England instructions, at least 5% of all callers must be given the option of booking an in-hours GP appointment following contact with an NHS 111 clinician, if a GP appointment is deemed to be necessary.

CCGs have told Pulse that they have been asked to meet the 5% target by December 2017, with the target growing to 30% by April 2019.

NHS England has not confirmed how the target will be enforced, or whether there is any money attached to it, but it follows pilots elsewhere in the country that were set up to further NHS England's 'integrated urgent care' policy.

But GPs say there is still ‘skepticism’ over how NHS 111 direct booking to in-hours GP appointments will effect workload and any target will have to be included in this year's GP contract if it is to succeed.

http://www.pulsetoday.co.uk/news/co...okings-under-national-scheme/20035793.article

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I’m just wondering why these folk haven’t phoned their GP surgery in the first place. Very strange idea, I can’t see GPs leaving 5% space in their appointments on the off chance that 111 will refer someone through. And if it turns out to be more time in the surgery, GPs won’t wear it.

The end result, of course, is everyone ringing 111 to bypass resistant receptionists.
 
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