Government's failed farmer IT system raises concerns for 'paperless' NHS

[Northerner]

'Digital by default' is the government's mantra for the use of IT systems and services across the public sector, using platforms like the Digital Marketplace and G-Cloud to aid the process.

This might be sound in theory, but in practice the Government Digital Service (GDS), responsible for the execution of this strategy, has encountered stumbling blocks.

Challenges exist in most shifts from analogue to digital processes, but the problems encountered raise questions about how digital by default the public sector can really be, particularly when it has plans to turn the NHS into a paperless service by 2018.

Farming foibles
The most recent setback was the failed £154m farm payment IT system which was abandoned by the Rural Payments Agency (RPA), a division within the Department for Environment, Food & Rural Affairs (Defra).

http://www.v3.co.uk/v3-uk/analysis/...r-it-system-raises-concerns-for-paperless-nhs

 

[Pumper_Sue]

The rural payments agency computer failed before it started.
It was so inept that no one was able to actually register on the system 🙄 I found out the hard way by trying to register my landlords holding, ended up having to ring the agency up do the whole lot via phone.

Emails have been sent out telling everyone the system doesn't work so it will all be done via post as before 😡🙄