Frequent Loss of Connection from LibreLink to iPhone !

[victorhamesse]

Hi there. I'm on my second ever Libre 2 sensor (started yesterday) and today I have had 4 loss of connection events. With the previous sensor - none. The sensor reconnects if I restart the iPhone.

Bad sensor ? Should I send it back for a refund ? Fortunately I have another unused sensor available.

Is this a well known problem ?

Cheers

 

[harbottle]

I'm finding them a nightmare.

Constantly disconnecting, and one last week just didn't even connect to the bluetooth at all. I had to get a replacement sent to me after I compained.

 

[victorhamesse]

I'm finding them a nightmare.

Constantly disconnecting, and one last week just didn't even connect to the bluetooth at all. I had to get a replacement sent to me after I compained.

Sorry to hear that but good, they are used to complaints and replacing duff units. Was thinking of trying Dexcom but I read that have their own problems.

 

[victorhamesse]

Pleased to report that Abbott are replacing the malfunctioning sensor. Good service. FYI the Bluetooth connectivity on the Libre3 is reported to be the same as on the Libre2.