• Please Remember: Members are only permitted to share their own experiences. Members are not qualified to give medical advice. Additionally, everyone manages their health differently. Please be respectful of other people's opinions about their own diabetes management.
  • We seem to be having technical difficulties with new user accounts. If you are trying to register please check your Spam or Junk folder for your confirmation email. If you still haven't received a confirmation email, please reach out to our support inbox: support.forum@diabetes.org.uk

Flying with an insulin pump? Please read before the busy holiday season begins...

Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
His is a great idea - as you do read some real horror stories.

I’ve always had a good experience in airport security personally. My approach is to be clear about what I want, and of course I’m happy to disconnect for the pump to be swabbed, and me patted down or full body scanned. I just accept that they have experience of lots of people going through scanners and it being fine, but I say that since I am away on holiday and this thing is keeping me alive I prefer to follow the manufacturer’s recommendations.

I’m apologetic, but firm - and try to be flexible and accommodating so that they can check the device/me

It’s worked so far. 🙂
 
A useful document to have in hand, although I have only had one bad experience in five years of pumping.
I always get there in good time just in case there are problems, but usually no need for this in the end.

Like Mike I am clear about what I want to happen, and do not let my pump go through a scanner, although I have in the past let my spare go through the X-ray, although it is disconnected.
 
I have had bad experiences twice and both times at Heathrow. Nowhere else in the world, and I do quite a bit of travelling. On both occasions I remained firm, but polite, in insisting that the pump, with me attached, was not going through the body scanner.

Last year I had a particularly rude and humiliating experience at LHR T3, to the extent that I sought out the duty security manager to make a complaint. And interesting that the CAA advice to airports had been issued more than a year before.
 
I keep getting this massage

Error 502 Ray ID: 422819ce7d53361d • 2018-05-29 09:58:08 UTC
Bad gateway

I've been getting intermittent 502 and 500 errors today too. There's something wrong with their server and they are fixing it.

I expect they will get it sorted soon, but some techy is having a stressful morning!
 
Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
Back
Top