Northerner
Admin (Retired)
- Relationship to Diabetes
- Type 1
TAXPAYERS will foot a bill for hundreds of thousands of pounds for the failed non-emergency NHS phoneline ? even though the service is not available to Bolton patients.
The NHS 111 out of hours service was introduced in March to make it easier for patients to access local NHS healthcare services.
A new call centre at the Middlebrook Retail Park was set up to take all calls to the new NHS 111 number in the North West, replacing several local offices. But when NHS Direct ? which was contracted to run the 111 service ? went live in March, chaos ensued due to IT problems, leaving more than 100 patients unable to access the service.
http://www.theboltonnews.co.uk/news...0___even_though_it_s_not_available_in_Bolton/
The NHS 111 out of hours service was introduced in March to make it easier for patients to access local NHS healthcare services.
A new call centre at the Middlebrook Retail Park was set up to take all calls to the new NHS 111 number in the North West, replacing several local offices. But when NHS Direct ? which was contracted to run the 111 service ? went live in March, chaos ensued due to IT problems, leaving more than 100 patients unable to access the service.
http://www.theboltonnews.co.uk/news...0___even_though_it_s_not_available_in_Bolton/