Diasend upload problem

[Marier]

Hi Guys

Haven't been on for long time but wanted to ask have any of you using Animas Vibe pump ever came across a message when you come to upload

"an instance of diasend uploader is already running " Have never had any problems in past uploading to Diasend

Cheers Marie

 

[KERRY casley]

did u manage to solve this and if u did what did u do
thanks

 

[tale]

Try to run Diasend Uploader in compability mode for Windows 8.

(Press and hold (or right-click) the program (or program icon),
select Properties, and then select the Compatibility tab).

 

[Matt Freymiller]

I just had this issue and found the suggestion above fixed the issue for me. On Windows 10 64 bit, I had to Shift + Right Click the shortcut on my desktop and choose "Troubleshoot Compatibility". Windows recommended running under Windows 8 mode which fixed the issue.