With regard to your situation: I would strongly suggest that you contact both your local Socialwork department along with
Citizens Advice. Also, you could try contacting your local MP and/or local Councillor,
Remember, while they often like to forget it: helping constituents with unjust bureaucratic decisions is a major part of an MP's job description, as is a Councillor's wrt to local services.
Finally there are many support organisations to help ex-servicemen. You need to do a google search for your local area, but nationally, there is the
Veterans Welfare Service. You should also look at this page
Urgent help for veterans. It has many useful links, telephone numbers and email addresses.
Don't be embarrassed about contacting any of these organisations, For me,
StreetWork are proving to be a real blessing: I have been known to their outreach teams for years, (since returning to Scotland), and, while they would pass by for a wee blether, they always respected my desire for freedom from
The Man. It was only when my diabetes had become impossible for me to ignore that I reached out to them. Since then, they have been bending over backwards to help.