MarkGeordie
Well-Known Member
- Relationship to Diabetes
- Type 1
So just looking to hear your views.
I was on a medication for my nerve pain in my feet and legs and also low mood, it was used for both and the dosage needed to be increased.
Once that happened it started causing me severe dizziness and sickness. This resulted in me been prescribed 2 separate medications and one is classed as a controlled drug as well as additionally been prescribed anti sickness medication.
I was told that I could have a 14 day supply and be reviewed.
I had the review and it was agreed I could continue and a prescription would be issued.
When collecting and returned home only 1 was there.
Tried to call GP reception and she refuses to help saying she couldn’t do anything and I needed to contact the separate medication line.
No one answered and I left a voicemail message and then another and then Easter hit. A third message was left after Easter and finally was rectified.
I was left with none of that medication for over a week and therefore had horrendous leg ans foot pain again.
I’ve complained and a letter was sent to me that I was unhappy about, so started a formal procedure, GP partner wrote to me but again there dodging around it and I’m not happy.
They have suggested escalating this but wondered what you all thought? It’s the parliamentary and health service ombudsman I believe.
It was also a physician associate that reviewed me. My surgery have employed quite a few of these.
I have copies of all letters I sent and they sent.
I also requested a copy of the notes they inputted into the system. So it shows I was given 2 medications and told they needed to be reviewed and then the second PA hasn’t recorded that she reviewed both medications.
I was on a medication for my nerve pain in my feet and legs and also low mood, it was used for both and the dosage needed to be increased.
Once that happened it started causing me severe dizziness and sickness. This resulted in me been prescribed 2 separate medications and one is classed as a controlled drug as well as additionally been prescribed anti sickness medication.
I was told that I could have a 14 day supply and be reviewed.
I had the review and it was agreed I could continue and a prescription would be issued.
When collecting and returned home only 1 was there.
Tried to call GP reception and she refuses to help saying she couldn’t do anything and I needed to contact the separate medication line.
No one answered and I left a voicemail message and then another and then Easter hit. A third message was left after Easter and finally was rectified.
I was left with none of that medication for over a week and therefore had horrendous leg ans foot pain again.
I’ve complained and a letter was sent to me that I was unhappy about, so started a formal procedure, GP partner wrote to me but again there dodging around it and I’m not happy.
They have suggested escalating this but wondered what you all thought? It’s the parliamentary and health service ombudsman I believe.
It was also a physician associate that reviewed me. My surgery have employed quite a few of these.
I have copies of all letters I sent and they sent.
I also requested a copy of the notes they inputted into the system. So it shows I was given 2 medications and told they needed to be reviewed and then the second PA hasn’t recorded that she reviewed both medications.
