Computer says no: NHS IT was not designed to operate at this level

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Northerner

Admin (Retired)
Relationship to Diabetes
Type 1
More and more is being demanded of a system that was never designed to operate to such a high level, and it simply cannot cope.

You will be forgiven for thinking that I am referring to the NHS as a whole (as that would be correct too) but, I refer to the decrepit computer systems populating our hospital wards.

With a view to moving entirely to electronic health records, a progressive transfer of all supporting paperwork to an e-equivalent is under way. New icons invade our desktops causing our username and password combinations to multiply, again and again.

It’s not just the doctors who struggle; the ageing bones of the crumbling hardware system creak ever louder as it cranks up to process another new data load. Shiny software systems have been introduced for lab results, for requesting, reporting and reviewing x-rays, to dictate and verify letters and our latest coup, e-prescribing. These developments, designed to help us to manage patient care more safely and efficiently now have the opposite effect due to a lack of parallel investment in the supporting hardware and operating systems. It is common to find only two of these slow, outdated species in clinical areas where half a dozen health professionals need to access them.

http://www.theguardian.com/healthca...08/nhs-computer-technology-investment-operate
 
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