Hiya
Yes this is right, carb counting is the best way to get control of levels (or the best control you can get). I am now making a presumption that you are on MDI (multiple daily injections ie Lantus or Levemir and Novorapid to cover meals). I know you are not on a pump as all pumpers HAVE to carb count. I am presuming you are an adult and your team, as rubbish as they might be, haven't put you on twice daily injections.
The idea of carb counting is that for ever carb that goes in your mouth you have to match the right amount of novorapid to cover that carb. It sounds simple but different foods do different things.
There are courses you can go on ie DAFNE, DESMOND to learn how to carb count but people find these hard to get on so lots of us (all the parents on this forum for a start) learn it themselves.
Your team should be working out your carb to insulin ratio and a correction factor ie how many units of insulin will bring your levels down by ie 1 unit will lower your level by say 4 mmols. A starting point for carb counting could be 1 unit to every 15 grams of carbs eaten. ie an average slice of bread is 15 carbs so you would inject 1 unit to cover that slice of bread.
100g of basmati rice is 30 carbs so you would inject 2 units to cover those 30 carbs.
If they have put you on a set amount of novorapid for each meal then that is wrong and they should be teaching your carb counting.
What is your HbA1c? Anything over 7.5 % is not great, don't get me wrong I'm not preaching here but if it is over 7.5% your team should be working their hardest with you to get it below that. If they are that bad you are entitled to get referred to a hospital who is good. Do some research and find a hospital that is good. To me a good hospital will do insulin pumps. Even if you do not want a pump, it means the hospital is up to date (in theory) with all the latest technology, they will do carb counting etc etc.
Carb counting can seem very daunting when you start, I've been there, but after a few weeks, it is a piece of cake. 🙂
I hope this has helped.