AnnW
Well-Known Member
- Relationship to Diabetes
- Type 2
I went unexpectedly 200 miles from home for a bit of a family emergency , I picked up a sheet of metformin and simvastatin as I ran .... I stayed for a week instead of the 2 days planned and ran out of both meds . I contacted my doc and requested that they could send an urgent fax to the chemist near where I was. They wouldn't accept a phone call as a request , 'come in ', they said 'I'm 200 miles away I said , I have meds at home and wouldn't need to come in. They agreed an email would do - I gave details , mine and the local chemist's . They eventually agreed to help . I contacted them next day before I called at the chemist - no knowledge of my request , eventually they found my email in their deleted folder . I went to the chemist on the following 3 days - nothing .
Fortunately the young woman I was staying with had the same med as me for metformin ( she was also a nurse) so she gave me some of hers .
This neglect is , in my opinion very poor indeed - is this normal? It was, to be honest , very upsetting .
Fortunately the young woman I was staying with had the same med as me for metformin ( she was also a nurse) so she gave me some of hers .
This neglect is , in my opinion very poor indeed - is this normal? It was, to be honest , very upsetting .