mikeyB
Well-Known Member
- Relationship to Diabetes
- Type 1
A couple of days ago I was about to take delivery of an order for whisky (birthday pressie for son in law) and gin, for Mrs B to dilute her tonic., when the delivery lady said “Have you got photo ID?” . I was standing at the door with two crutches and scruffy grey hair. “Why?” Said I. “Proof of age and who you are”.
I don’t have any photo ID. No driving licence now, no passport now, no bus pass. Nether has Mrs B. So she took the stuff away, despite me showing her a hospital letter with my name and date of birth. Needless to say, I gave her a tirade about the stupidity of that rule by Amazon - even the government don’t impose photo IDs on the population. She told me she would be sacked if she didn’t see photo ID, which is typical Amazon employee handling.
So I phoned Amazon, and got another jobsworth who repeated the same regulation over and over, without any suggestion how to get out of this situation (which has never happened before.)
Yesterday, the delivery came back, this time the driver happened to be a licensee earning money in his enforced break. He was highly sympathetic, and told me of a lady in Fleetwood who was excused from this rule for similar reasons (though she is older), and told me to ring Amazon again. And took the delivery away again.
So I did. The person I spoke to was actually very sympathetic to my plight. After listening to my sob story of being disabled, he told me to hold while he got on to logistics. He got back to me and told me that my account had been tagged to excuse me the photo bit, but still had to show proof of age. I think it was playing the disabled card that did it.
The package duly appeared again this morning, but I told the delivery guy about me being excused the photo bit. He looked on his tracking device, but it hasn’t yet appeared. Nonetheless, he did believe me, so I showed him the hospital letter and he duly entered my date of birth, scrolling like mad through the years. “Not too bad, this” he said, “I’ve got one customer who’s 89”.
So I’m now the proud temporary owner of 1.5 litres of The Famous Grouse, and the equally temporary owner of a litre of Tanqueray No. 10 gin.
So watch out for this, you folks who live alone. Doesn't matter if you look like you need ironing, or how white your hair is, Amazon won’t deliver booze or a sharp knife if you don’t have photo ID. Anybody else in that position?
I don’t have any photo ID. No driving licence now, no passport now, no bus pass. Nether has Mrs B. So she took the stuff away, despite me showing her a hospital letter with my name and date of birth. Needless to say, I gave her a tirade about the stupidity of that rule by Amazon - even the government don’t impose photo IDs on the population. She told me she would be sacked if she didn’t see photo ID, which is typical Amazon employee handling.
So I phoned Amazon, and got another jobsworth who repeated the same regulation over and over, without any suggestion how to get out of this situation (which has never happened before.)
Yesterday, the delivery came back, this time the driver happened to be a licensee earning money in his enforced break. He was highly sympathetic, and told me of a lady in Fleetwood who was excused from this rule for similar reasons (though she is older), and told me to ring Amazon again. And took the delivery away again.
So I did. The person I spoke to was actually very sympathetic to my plight. After listening to my sob story of being disabled, he told me to hold while he got on to logistics. He got back to me and told me that my account had been tagged to excuse me the photo bit, but still had to show proof of age. I think it was playing the disabled card that did it.
The package duly appeared again this morning, but I told the delivery guy about me being excused the photo bit. He looked on his tracking device, but it hasn’t yet appeared. Nonetheless, he did believe me, so I showed him the hospital letter and he duly entered my date of birth, scrolling like mad through the years. “Not too bad, this” he said, “I’ve got one customer who’s 89”.
So I’m now the proud temporary owner of 1.5 litres of The Famous Grouse, and the equally temporary owner of a litre of Tanqueray No. 10 gin.
So watch out for this, you folks who live alone. Doesn't matter if you look like you need ironing, or how white your hair is, Amazon won’t deliver booze or a sharp knife if you don’t have photo ID. Anybody else in that position?