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Accu chek Insight meter

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This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
spiritfree

spiritfree

Well-Known Member
Relationship to Diabetes
Type 1
Has anyone got an accu chek Insight meter that they would be willing to sell me. Can't afford a new one from accu chek Please help me if you can. TIA.
 
If yours has failed, ring the Roche Helpline - my original one did a while ago and they replaced it. As it's the handset to my Insight pump and the two are matched, simply had to re-match them. Had to find the instructions cos I couldn't remember how !
 
As TW has said, if there's a problem with your current meter then Roche will replace it under the Accu-Chek Commitment so call their Customer Services xx
 
Hope you can get in touch with them @spiritfree - I don’t think you should have to pay, whether it is broken, faulty, lost or stolen 🙂
 
I have had a few handsets that have gone wobbly. There is never a problem with Roche replacing them. As they pointed out we use them so regularly it is not a surprise that buttons or connections get worn out. Hope that you get it sorted and as others have said you should not need to pay for replacements.
 
Hello again @spiritfree

Just curious as to why you are wanting an Insight handset? Aren’t you still on MM640?

How are things for you these days, are you still struggling a bit with erratic BGs?
 
Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
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