Accu-Chek helpfull

[grandma]

😱well just had to phone Accu-Chek as the smart pix the rep gave me on Thursday to print out the blood tests as thats what the Doctor wanted me to do I thought it was me as I could not get it to work and it just keeped saying no divice found when I phoned them gess what its not me its the dam smart pix the rep has given us a old one something to do with the v2.00 on the screen when loaded on the computer it should say v3.00 the nice lady that phoned back said put it in the bin its no good well at least it wasent me Iv sat hear for 1.30 hours trying to do it .
She was very nice and we did have a good laugh about it but Im going to ring the hospital in the morning and let the know I carnt print the things off and I have to ring Roche and order a new one is it just me thats jinked.😱

 

[Pumper_Sue]

😱well just had to phone Accu-Chek as the smart pix the rep gave me on Thursday to print out the blood tests as thats what the Doctor wanted me to do I thought it was me as I could not get it to work and it just keeped saying no divice found when I phoned them gess what its not me its the dam smart pix the rep has given us a old one something to do with the v2.00 on the screen when loaded on the computer it should say v3.00 the nice lady that phoned back said put it in the bin its no good well at least it wasent me Iv sat hear for 1.30 hours trying to do it .
She was very nice and we did have a good laugh about it but Im going to ring the hospital in the morning and let the know I carnt print the things off and I have to ring Roche and order a new one is it just me thats jinked.😱

Here you go, https://www.accu-chek.co.uk/gb/myac...e&utm_medium=web&utm_campaign=upgradesmartpix

 

[Northerner]

How frustrating! I'm glad that you've managed to find out what the problem was and it is being dealt with 🙂 You do seem to have bad luck don't you? I hope it improves from now on! 🙂