Accu chek combo users help please !

[Jennywren]

Oh dear i have misplaced my blood meter , i hoping i have left it at work although after a quick call maybe not ! If i ring Roche tomorrow and explain do you think they will charge me to replace it ? Any advice welcome thanks Jenny

 

[Ellie Jones]

Sorry to say they are very likely to charge you for a replacement meter and they are far from cheap...

My combo is a replacement pump for my old spirit pump, as it was still under warranty they would only give me the actual pump and expected me to pay ?120 if I wanted the meter😱

I'm not sure who actually footed in the bill for the meter in the end but it wasn't me I argued my point very well but it took a couple of weeks of going between my diabetic team and the rouche rep!

Sorry I couldn't give you better news..

 

[Pumper_Sue]

Here's hoping it's either found or you have the pump insured so can claim off of your ins.

 

[Jennywren]

Sorry to say they are very likely to charge you for a replacement meter and they are far from cheap...

My combo is a replacement pump for my old spirit pump, as it was still under warranty they would only give me the actual pump and expected me to pay ?120 if I wanted the meter😱

I'm not sure who actually footed in the bill for the meter in the end but it wasn't me I argued my point very well but it took a couple of weeks of going between my diabetic team and the rouche rep!

Sorry I couldn't give you better news..

Oh dear thats not good news especially at this time of year , fingers crossed its at work somewhere , its no unusual for me to misplace my meter , just have a lot on my mind at mo

 

[Jennywren]

Maybe i should have put this in pumping section

 

[everydayupsanddowns]

There you go Jenny, I've moved it over for you. Hope you find your meter soon.

 

[Jennywren]

Well , ive got onto Roche today and they were actually quite nice , i explained that i have lost my meter and they asked me if i have had it replaced before and i said No so they said they will replace it once free of charge but next time ( believe me there wont be a next time i will have to pay .Was really relieved about this as i had worked myself up into a little tissy that i would have to pay out on top of christmas and what with hubby being unable to work did nt know what i was going to do .I aslo explained that i was having trouble getting insurance and they have recommended one that was recommended to them so will do another post incase anyone else have trouble

 

[Ellie Jones]

What a relief...

Lets hope that you find your other one so you have a spare..

 

[Jennywren]

What a relief...

Lets hope that you find your other one so you have a spare..

That would be nice looking unlikely tho

 

[Pumper_Sue]

Phew glad you have a happy outcome Jenny.

 

[Jennywren]

Thank you 🙂

 

[trophywench]

Oh that's brill jenny - what a relief!

Mine cost me nowt, medical equipment in and outside the house was already included on last years policy via the bank. Think there will be a small Additional premium to pay with the new company but as it's ?100 a year cheaper overall we're still mega happy!

 

[Jennywren]

Oh that's brill jenny - what a relief!

Mine cost me nowt, medical equipment in and outside the house was already included on last years policy via the bank. Think there will be a small Additional premium to pay with the new company but as it's ?100 a year cheaper overall we're still mega happy!

I think weve both been lucky 😉