Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
Please Remember: Members are only permitted to share their own experiences. Members are not qualified to give medical advice. Additionally, everyone manages their health differently. Please be respectful of other people's opinions about their own diabetes management.
We seem to be having technical difficulties with new user accounts. If you are trying to register please check your Spam or Junk folder for your confirmation email. If you still haven't received a confirmation email, please reach out to our support inbox: support.forum@diabetes.org.uk
I know at one time, they hadn't issued updated discs for Win8, so absolutely no idea whether they have now, but anyway I need a USB port (not a mini port) to plug the infra-red communicator (which is what communicates with both the pump and meter) into.
I have to unplug something else, in order to plug it in to download - the Logitech thing that makes the cordless keyboard - and the webcam on the PC - work! But anyway I can unplug the communicator once I've downloaded.
In fact, I wondered if the same software would work for the Insight, so Spiritfree should soon be able to answer that question !
They have written the 360 software for Win 8, which will work with Win 8.1 BUT if you have already installed Service Pack 2 update then it renders the 360 software useless!
The last time I spoke to them they were in the process of writing a new version to get round this problem, that was a couple of months ago.
I HATE computer updates! 😡 they never end and most of the time don't seem to make much difference, if it ain't broke, don't fix it 🙄
Thanks for all of your replies. I had lost the box that the software came in, with the code on. However I have now found it and have re installed the 360 software. The software still works with the insight but you have to plug the meter into usb port and all of the information is downloaded. I love the insight it is a great new pump.
Glad you are loving the Insight pump. I too had doubts when I read about it. We have got the Combo and probably aren't due for a replacement for another year or so; I would quite happily have another Combo but they might not be available any more by then so it's nice to know the replacement is good too!
Don't know if I would consider an Animas or Medtronic pump, I know they all have their own advantages but I would seriously miss the remote functionality!
PMFJI but with the 360 software I do not get any basal amount in the Total Daily Dose report. Does any one else have the same issue or perhaps a fix?
In my 360 profile I have entered novorapid for insulin 1 and levemir for insulin 2 (though I actually use Tresiba but it's not listed on the drop-down).
The TDD report seems to lump insulins 1 and 2 together and call them both bolus.