I’ve been pumping for almost 17 years and have had various pumps over that time. The Insight was the only pump I actually hated and the only pump I’ve ever given back.
Jenny, from memory we’ve had this discussion before.... but to be clear my dislike of the Insight was based on the pump not Roche (I’ve had Roche pumps before) and nor is my dislike a comment on anyone like yourself who has an Insight.
My ideal pump is faff-free. I want to get on with my life and forget it. I want it to be high-precision, high quality and totally reliable. I also want high quality sets and cannulas and a reliable customer service. I want to be able to
choose what insulin I put in my pump, not be tied in to some kind of deal that’s only to the benefit of the pump company and that particular insulin company that’s agreed a deal with them. I don’t want fiddly extra cr@p that needs charging every day or two, and I want a
safe pump.
The Insight was none of those things IMO. It was painfully slow, had extraneous stuff to recharge, was fiddly, only allowed you to use the pre-filled cartridges so basically made you
have to use Novorapid whether you wanted to or not. In the short time I had it, I had a number of Alert Emails from Roche warning about various things and Field Safety Notices, in particular, the risk of an accidental bolus. That’s not safe. But more than the safety, it was the utter faff of it - all for a substandard piece of kit in my opinion. I had high hopes of it and it felt nice when I first held it, but it turned out to be awful and a
massive let-down.
The DANA RS is the latest DANA pump so is pretty recent. It wouldn’t be the one Sue mentioned above. It’s none of the above Insight awfulness. To me, it’s
perfect and I can’t think of a single fault with it. Genuinely.
It’s as fast as my phone (I basically don’t need to touch the pump except to refill/change sets and batteries). The batteries last weeks (the company says 3 weeks but I get 6+), there’s no extra guff to carry around or recharge. it’s accurate, reliable, high quality, has high quality sets and is
really well-designed. There are lots of tiny little things that show the design quality and intelligence eg the set tubing is designed to make bubbles easier to see when priming, you get a little blue tube in with the O Sets that’s simple but clever (it acts as a proper needle shield and also an extra tool to help with cannula insertion.
It also comes with a very smart and very well filled bag that contains a belt clip, leather case, soft case, various bits and pieces - lovely to look at and very useful (the pump rep told me everyone always comments on the case

)
It’s one of the tiniest and lightest 300 unit pumps but it’s amazing build quality. It’s just such a clever design, and that clever design makes it a pleasure to use. It’s obvious someone has spent a huge amount of time getting things just right - and it shows.
The company who make it have been making pumps for decades and made the first commercially available pump way back in 1980. They have an excellent history, but more than that, they produced a high quality, very user-friendly pump.