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Superdrug refuse to give free bottle of Lucozade to collapsed man

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It was good of them to give ?100, but even his wife pointed out the cost of calling an ambulance - a point I think Superdrug should think about! /getsoffsoapbox
 
shiv said:
It was good of them to give ?100, but even his wife pointed out the cost of calling an ambulance - a point I think Superdrug should think about! /getsoffsoapbox
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No, you're absolutely right - what a waste and what an unhelpful attitude. There was a case here in Southampton a little while ago where a schoolgirl having a bad hypo was refused a drink because children in uniform weren't allowed in the shop!

You HELP someone, then argue about it later! That could be many of us in that situation. Having said that, he ought to carry some hypo treatment with him!
 
Northerner said:
No, you're absolutely right - what a waste and what an unhelpful attitude. There was a case here in Southampton a little while ago where a schoolgirl having a bad hypo was refused a drink because children in uniform weren't allowed in the shop!

You HELP someone, then argue about it later! That could be many of us in that situation. Having said that, he ought to carry some hypo treatment with him!
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Perhaps they should have given him 75 bottles of Lucazade instead of the ?100 and told him to take one with him ( or some money) whenever he goes out.
But why didn't the wife just pick up the Lucazade and leg it out of the shop ?
 
Northerner said:
You HELP someone, then argue about it later! That could be many of us in that situation. Having said that, he ought to carry some hypo treatment with him!
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Absolutely right. Anyone with any sense would hand over the bottle and worry about that ?1.35 later. All I can think is that perhaps he had used his hypo treatment earlier in the day hence not having any (I've run into that situation a few times).
 
I've been in a similar situation before. Sat on the floor in my local Tesco, my oldest child, who was 12 at the time, realised what was wrong and went to find a bottle of lucozade from the shelves......she came back with some and while I was drinking it I was instructed very sharply by a member of staff to 'make sure you pay for that drink when you go through the checkouts'......when I'd recovered enough to function I did pay for it and then went to customer services to make a complaint!
 
Good Samaritans are few and far between these days and the attitude at HQ, if they hadn't been embarassed over this, would probably have been to make the shop manager pay for anything they gave the poor man.

Kudos to the people in the cafe for giving his wife the money to buy a drink. But Northe's right, he should have been carrying something, I do now, having learned that lesson the hard way.
 
mcdonagh47 said:
...
But why didn't the wife just pick up the Lucazade and leg it out of the shop ?
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The staff would probably have run after her and rugby tackled her to the ground and restrained her, preventing her from getting the treatment to her husband. Then they would have called the rozzers and had her arrested for shoplifting. The shame and distress would have driven her to deep despair and she would comfort herself by spending the rent money on luxury goods she didn't need. They would be evicted and spend the remainder of their sorry lives begging outside Superdrug. I imagine.

😉
 
Quite shocking to hear this, poor guy..............

My misses would have taken it straight out the shop thankfully, but not everyone is so bold as her.............I often have hypos at the weekend when out with the misses [alcohol the night before] but I dont usually carry my jelly babies at the weekend.......:(............I have never collapsed though either, always had the signs......🙂
 
I think in the situation it's different isn't it. You know that Lucozade is what works for you, therefore your wife runs off to get it. Sugar in water is fine, but if you're panicking you're just going to go with what you know.
 
Northerner said:
. and spend the remainder of their sorry lives begging outside Superdrug.

😉
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Phew ....Thank crunchie for that !
At least they would have the ?1.35 for the Lucazade !
And it would be right on their doorstep !
 
Such ashame that people are unhelpful in a moment of need(!)

I can't hop on the links at the mo as at work🙄 but will do later and likely report back!
 
Not a very helpful attutude from superdrug at all
Theres something a bit odd about this story that for me raises some questions
1) Why as a type 1 diabetic was he or his wife not carrying some form of hypo treatment
2) Why didt she ask the cafe to give him some form of sugar ie fizzy drink/sugar in water
3) Why did she give him the milk from the cafe surly as the wife of a diabetic she must know milk has no sugar in it so will be useless in treating a hypo, if the cafe was willing to give him a drink they would be more than happy to give him a sugary one im sure.
 
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gail1 said:
Not a very helpful attutude from superdrug at all
Theres something a bit odd about this story that for me raises some questions
1) Why as a type 1 diabetic was he or his wife not carrying some form of hypo treatment
2) Why didt she ask the cafe to give him some form of sugar ie fizzy drink/sugar in water
3) Why did she give him the milk from the cafe surly as the wife of a diabetic she must know milk has no sugar in it so will be useless in treating a hypo, if the cafe was willing to give him a drink they would be more than happy to give him a sugary one.
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I'm guessing in the heat of the moment (he must have been in a bad way) she just went straght to the shop, only realising she didn't have enough money when she went to pay and was told the extortionate price (!!!). She then turned to the caf? in desperation.

Milk does contain sugar, in the form of lactose, but not the best sort of hypo treatment. I think the main point is that a person in distress shouldn't have to argue over pennies to be allowed something to relieve that distress. If he'd fainted in the shop they'd probably have buzzed round him like flies trying to help, but because he was outside they chose to turn their backs as not their responsibility.
 
Poor guy what ever happened to mr nice guy,shame on not so SUPERdrug
 
shiv said:
I think in the situation it's different isn't it. You know that Lucozade is what works for you, therefore your wife runs off to get it. Sugar in water is fine, but if you're panicking you're just going to go with what you know.
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I agree with you there Shiv, when things suddenly happen, worry and panic start to set in.

As for not taking any hypo treatment out with him, it was probably just one of those things that get missed from time to time. Trying to remember everything, can be quite tricky at times. Or maybe Hypo tablets/sweets/drink were on their shopping list. Sheena
 
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Quite right Northe.

Yes, he should have had hypo treatment on him - has anyone considered that he may have already used that hypo treatment?

The reason most people go for Lucozade in a panic is because it's what we 'know' as a hypo treatment and something that works. If your husband has just fallen almost unconcious, I doubt you're going to be thinking about the possibilities you have (ie putting sugar in water - which doesn't work as quickly as lucozade) - you're going to go for what you are sure will do the job. I know when I'm hypo in a cafe or restaurant, I don't faff about putting sugar into water, I will buy coke or lucozade or something similar. I am not saying you shouldn't - I'm just saying the way we treat our hypos is very personal and only we - or the person we are with - can make the best call at the time.

Sorry if it sounds like I'm defending them, it just makes me think about what would happen if I was ever in that situation.
 
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