• Please Remember: Members are only permitted to share their own experiences. Members are not qualified to give medical advice. Additionally, everyone manages their health differently. Please be respectful of other people's opinions about their own diabetes management.

640g

J

jusme

Well-Known Member
Relationship to Diabetes
Type 1
My 640g developed a crack that kept spreading and I know how to put a battery in without any problems, I just called Medtronic help line and a new one will be with me tomorrow morning.

I am pleased with the good service and the offer of help from the person I spoke to.

Well done Medtronic.

jusme
 
The Medtronic rep told me last year that they guarantee to get you a replacement within the UK within 24 hours, and 48 hours worldwide.

Maybe a little hyped-up. I visited some islands in the South Pacific a couple of years ago whose only contact with the wider world was by a freighter ship that calls by about once a month, except on those months that they forget to stop - and no airstrip for emergencies either. It was absolutely idyllic there though.
 
You must log in or register to reply here.
Back
Top